Ring the Gong! I’m a fan!
August 23, 2019
Ring the Gong! I’m a fan!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
We used Gong not only as a call recording software, but also for call sharing, coaching, transcripts, enablement, and resource library. We used it only in the sales department and used it as a replacement for a similar product with less functionality. The feedback functionality was the best feature of the product.
- Feedback with analytics and team comparisons.
- Accuracy of transcripts
- Ease of sharing functionality
- I didn’t care for how Gong was displayed as a participant in each call.
- Coaching
- Metrics
Gong is a much superior product in terms of analytics and functionality.
Call reports and transcripts.