Overall Satisfaction with Gong.io
We record all of our customer calls with permission. We use the tool in many different ways. One of the best uses is for new hires. As a new hire, I was able to log in and listen to my peers call and learn from the best. I've also been able to use the tool to better my performance. My manager and team can listen back to calls and let me know where I can improve.
- Gong has helped me perfect my talk tracks for customer calls.
- Gong has allowed me to receive feedback from management.
Do you think Gong delivers good value for the price?
Are you happy with Gong's feature set?
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
I believe Gong is a great tool for all business sizes and industries. It's a tool where everything is recorded, but also capable to better yourself.