Gong.io helping our sales team
March 05, 2020

Gong.io helping our sales team

Alex Schofield | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Gong.io has been used by the sales team here, and is being used for coaching purposes. It helps us identify trends in our talk tracks, and how we can improve our process going forward. Also, it's been paramount in helping with follow-up with prospects, and the deal verification process.
  • Identify key words.
  • Improve questions.
  • Next steps outlined.
  • Sharing recordings.
  • More accurate transcriptions.
  • Listening to calls being recorded - the lag is pretty significant.
  • Different talk ratio recommendations based on the type of call (demo vs disco).
  • Better calls.
  • Self improvement.
  • More actionable insights.
I've never interacted with Gong.io support.

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?


Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?


Gong.io is very well suited for demos and discovery calls. The reviews and insights are incredibly helpful when trying to learn and improve not only my own talk track, but coach my colleagues.