Sales Rep lovin Gong.io
March 06, 2020

Sales Rep lovin Gong.io

Cristina Pretto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

We use Gong.io in Sales and Go To Market teams but many parts of the organization have access upon request. We use it to address how our team is presenting our products and to work on sales rep workshops on a weekly/daily basis.
  • Reporting success to management through tangible proof.
  • Helping remember what happened in calls.
  • Showing where you could be improving and being compared to market standard.
  • No ability to delete a section of a call (with valid reason: didn't know camera was on, 20 minutes waiting for someone to show up).
  • Sometimes Gong will show and display my screen even when I don't make a screen share.
  • Inconsistent when it introduces itself.
  • It's a little big brother-ish.
  • When it misses a recording, you can become dependent on the tech for taking notes.
I really enjoyed walking through the full platform with my rep.

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

I think it's a great tool and gives me transparency with my director.