Increased Sales Revenue
February 03, 2022
Increased Sales Revenue
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
Gong.io allows me to go back and listen to my calls. It also has a transcript of the call that I can search through to find exact words I am looking for from our conversation. It also breaks down the calls for me to help me know areas I can improve on. Gong.io sends me reminders on what I told the customer I would follow up with them on. This is helpful when sending my follow up emails.
- Talk ratios - I can see my talk ratio vs. the customers - this way I know if I am talking too little or too much on my calls
- Reminders on what to follow up with my customer on so I can easily send my follow up emails after my calls
- It is easy to use and navigate. I didn't need any training in order to use Gong.io.
- There are no areas that come to mind for improvement.
- Video recording of call
- Transcript breakdown from the call
- Shows me ways I can improve on my call in order to bring in more revenue for the company
- I have improved my discovery process on my sales calls which has increased the revenue I bring in.
- I had a high talk ratio compared to the customers I was working with. I now ask more questions and get to learn more about the customers on my calls. This has allowed me to increase my average deal size.
- I am able to send follow up emails faster because Gong.io reminds me what to follow up with the customer on.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes