More than just a sales tool
February 03, 2022
More than just a sales tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
While Gong.io is primarily marketed as a sales tool, many of us in my organization use it as a learning tool. Gong.io makes it so easy to share valuable snippets from discovery calls, interviews, and user tests. You can search for specific information in calls made by others across your organization. The transcription, search, and library functions are all very high quality and easy to use. Also, it's very helpful to be able to schedule a recording when I set up a call and not rely on clicking record on the day of.
- Transcription
- UX
- Organizing saved calls
- The schedule a call button is always hard to find!
- Visibility it provides across the organization
- Ability to share information
- Ability to search for information
- Provides added visibility between teams
- Zoom
I can record things in Zoom. I can share from Zoom. Zoom has transcriptions. But none of it works nearly as well as it does in Gong.io. Sharing a video, I kind of cringe when I get a recording of a call in Zoom - the user experience just isn't half as pleasant as it is in Gong.io. Plus, the ability to annotate a video and share notes with my team is great.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes