Understand What Users Want With Google Analytics
April 11, 2022

Understand What Users Want With Google Analytics

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Google Analytics Premium

Overall Satisfaction with Google Analytics

My company was user-centric and wanted to understand where customers dropped off and wanted to understand what all features are popular or what all changes in workflow driving users away from the subscriptions. Features that come with Google Analytics give us a more insightful approach to understanding the user's behavior.
  • Content performance
  • Conversion rate strategy finalization
  • Pricing
  • Cookie handling
  • Steep learning curve
  • Seo caveats
  • Content performance
  • Subscription rates improved
  • User retention
We’ve used Mixpanel as well and it is also a good alternative for Google Analytics.

Do you think Google Analytics delivers good value for the price?

Yes

Are you happy with Google Analytics's feature set?

Yes

Did Google Analytics live up to sales and marketing promises?

Yes

Did implementation of Google Analytics go as expected?

Yes

Would you buy Google Analytics again?

Yes

Our application was having a workflow, therefore, it was mandatory for us to know where the users are dropping off, and also a user can go from a different path in the workflow so it's important to know which feature or path is a problematic area for the user. Also in a subscription kind of model, it is important to know till what stage before subscribing user used the feature. So these are some areas where Google Analytics is highly helpful.