No cost solution to get started with multi-factor authentication.
May 11, 2021

No cost solution to get started with multi-factor authentication.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Authenticator

Multi-factor authentication is essentially a non-negotiable when it comes to cybersecurity. However, not everyone can afford to invest in managed per-user licenses. Google Authenticator is a great solution in these use-cases because it's free, widely supported, and available for almost any mobile device. We recommend this solution for our residential clients and small businesses with tight technology budgets.
  • Free.
  • Easy to use with most two-factor authentication options.
  • Compatible with most mobile devices.
  • Several issues with clients losing their keys due to lack of auto-backup.
  • Lack of central management.
  • Cannot do push notifications for non-Google sites.
  • Free.
  • Easy to use for any user.
  • Compatible with most mobile devices.
  • Allows us to assist clients in their efforts to increase account security.
  • The app is free which gets around the cost barrier.
  • Lack of central management prevents us from being able to monitor user accounts for issues.
  • Duo / Cisco Secure Access and by Duo
We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.

Do you think Google Authenticator delivers good value for the price?

Yes

Are you happy with Google Authenticator's feature set?

No

Did Google Authenticator live up to sales and marketing promises?

Yes

Did implementation of Google Authenticator go as expected?

Yes

Would you buy Google Authenticator again?

Yes

Google is well-suited for the residential or home office user. The app is free and easy to use immediately after downloading onto the mobile device. In limited cases, it would also be well-suited for the small business with a tight budget. I would not recommend Google Authenticator in larger organizations that need central management and in-depth monitoring of security.