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Very good!
April 04, 2022

Very good!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

We use Google Forms to get feedback from users. It has a very simple and understandable interface. The fact that most people know about Google Forms gives people confidence.
  • Very basic UI.
  • Suitable for all ages.
  • One of the most reliable products.
  • Unfortunately, there are very few customization possibilities.
  • Generally good for smaller organizations. Can't recommend for large organizations
  • You cannot add your own domain and branding.
  • We didn't need any other form software as Google Forms was free.
Jotform is good too and gives theming & CSS priority. However, I don't think the theme is important in forms, we chose Google Forms because we needed simplicity.

Do you think Google Forms delivers good value for the price?

Yes

Are you happy with Google Forms's feature set?

Yes

Did Google Forms live up to sales and marketing promises?

Yes

Did implementation of Google Forms go as expected?

Yes

Would you buy Google Forms again?

Yes

Simple to use & very basic UI & free.
I can't even communicate with support, but they are doing a great job, congrats.
It is best for getting live feedback. For example, we can get our landing page feedback quickly.

But you can't get very detailed data or do A/B testing. So I don't recommend it for real scientific purposes.

Google Forms Feature Ratings

8.0
Survey templates
8
Themes
8
Custom logo/branding
8
8.0
Changes to live survey
8
Question design help
8
Multiple question types
8
8.0
Survey logic flexibility
8
8.0
Response tracking
8
Data export
8
Standard reports
8
Custom reports
8
Analytics
8
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
8.0
Vendor-offered crowdsourcing
8
Respondent restrictions
8
8.0
Access controls
8
Compliance
8