Overall Satisfaction with Google Hangouts (Classic)
Google Hangouts (Classic) is currently being used for instant messaging with colleagues while we are in the Gmail interface. Occasionally it's used as a mobile app. Since we are using G Suite, it is a convenient way to communicate while we are in the Gmail interface.
- It is convenient for sending quick messages to contacts who have Gmail accounts.
- It is available as an app and is a good instant messaging alternative that uses data, not minutes.
- The interface is not as slick as other apps. It feels like it has been abandoned by the developer.
- You cannot customize the look and feel of it, in case that is important.
- It is free
- It is part of G Suite
- It is tied to a Google account
- It saves time when communicating with colleagues.
Google Hangouts is more readily available based on the fact that it is part of the Google family, however, ease of use and convenience would make me want to prefer WhatsApp Business or Teams.
Do you think Google Hangouts (Classic) delivers good value for the price?
Yes
Are you happy with Google Hangouts (Classic)'s feature set?
No
Did Google Hangouts (Classic) live up to sales and marketing promises?
No
Did implementation of Google Hangouts (Classic) go as expected?
Yes
Would you buy Google Hangouts (Classic) again?
Yes