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Google My Business - A must have tool for online presence
May 19, 2021

Google My Business - A must have tool for online presence

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google My Business

We use Google My Business in our organization to help reach our audience and keep them up to date with the company details like opening time, closing time, hours, etc. This helps in cutting down phone calls and emails as the customer can get all details about our business through search.
  • Easy to setup
  • Events and other promotion updates
  • Allows customers to quickly get the information they need
  • Mobile friendly
  • Lack of proper support - should offer phone support
  • Setting up timings for holidays or temporary timings can be difficult
  • Takes some time to reflect the changes on search
  • Increased visibility on Google
  • Cut down on unnecessary mails and phones
If we want to target [a] local audience, then Google My Business is a must. There is no proper alternative to it.

Do you think Google Business Profile delivers good value for the price?

Yes

Are you happy with Google Business Profile's feature set?

Yes

Did Google Business Profile live up to sales and marketing promises?

Yes

Did implementation of Google Business Profile go as expected?

Yes

Would you buy Google Business Profile again?

Yes

Google My Business is very useful for our business as it offers an online listing and has tons of options to optimize the listings. Plus we also get rich insight on traffic, integrations with reviews, and other customer interaction features. It's also a key part of the SEO and marketing strategy as it helps customers find your business easily and also [improves] local search engine rankings. As long as the company has a physical presence, Google My Business is a [must-have.]