Google My Business: An Important Tool
June 01, 2021

Google My Business: An Important Tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google My Business

We set up Google My Business to try and generate more of a presence in the search engine and generate some additional traffic to our website. Most of our team does not use it because we simply have set it up and left it and just update every once in a while. It is not a team tool.
  • Easy to use interface and platform
  • Can make updates quickly
  • Easy access to team members on the same domain.
  • Google my Business could be improved by providing more solutions to digital businesses. We are digital and have set it up simply because it was a suggestion for SEO, but it could be better and more usable for digital only businesses. I understand it is mostly used for local and physical businesses, but maybe they should have these options as well.
  • It has helped us generate more traffic to our website.
  • There was no cost in setting up so the ROI is positive even if it generates minimal traffic.
We have not really used anything like this tool so I cannot speak to this point.

Do you think Google Business Profile delivers good value for the price?

Yes

Are you happy with Google Business Profile's feature set?

Yes

Did Google Business Profile live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Business Profile go as expected?

Yes

Would you buy Google Business Profile again?

Yes

Google My Business is especially important for local businesses and physical platforms. If you are digital business you can use it, but it is not completely necessary.