A Complete Suite for Your Business
February 03, 2022

A Complete Suite for Your Business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

G Suite Enterprise Essentails

Overall Satisfaction with Google Workspace Essentials (formerly G Suite Essentials)

We use Google Workspace Essentials at my company for all email communications, as well as internal/external video conferencing. We have found video conferencing to be clean, effective, and feature-rich. The interface is extremely easy to work with, so we've never had any issues with employees not understanding the platform. As far as email communication is concerned, Google Workspace Essentials is incredibly simple to use as it parallels the personal email experience of many of our employees. The platform integrates well with our CRM, which is a MUST for the sales team. This allows us to communicate with our customers directly in our CRM or directly in our inbox and gives us the ability to manage calendars, tasks, and communication from a single webpage. We are very happy with Google Workspace Essentials!
  • Video conferencing
  • CRM integration
  • Simplicity
  • Task tracking
  • Email
  • Video conferencing
  • Calendar sync
  • Ease of use (more time to sell)

Do you think Google Workspace Essentials delivers good value for the price?

Not sure

Are you happy with Google Workspace Essentials's feature set?

Yes

Did Google Workspace Essentials live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Workspace Essentials go as expected?

I wasn't involved with the implementation phase

Would you buy Google Workspace Essentials again?

Yes

In my opinion, if you are in sales and your CRM can cleanly integrate with Google Workspace Essentials, it's a no-brainer to use it. I know some CRM products integrate better with other email suites, but the complete offering of Google Workspace Essentials gives you email, video conferencing, tasks, and calendars in one space, so it seems like a clear winner.