“The Best To Be, In The Phone Industry”
June 19, 2022

“The Best To Be, In The Phone Industry”

George DeMedeiros | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

Go To Connect has features like the other phone companies at a fraction of the cost. They have the least amount of issues and I have tried them all. Ease of use on the mobile app as well as the desktop app is easy to use and bold enough to view. I recommend anyone who is elsewhere make the switch today. Go To Connect offers digital faxing that is viewable in the mobile app as well as emailed to you. The call queue is very nice. Thank you Go To Connect!
  • Sms/MMS.
  • Call queues.
  • Music on hold.
  • Digital fax.
  • Call hunt.
  • Fax Interface Instead Of Email Send.
  • Hold More Call History Mobile App In Call Queue(More than 23).
  • Separate Team Chat(Office,App Users).
  • Team up with Fieldwork HQ API.
  • Retrieve call recordings In mobile app.
  • Cost effective to size.
  • Great customer support.
  • Easy use.
For now, all features get the job done. I'm sure Go To Connect will implement more as development is always updating and correcting or upgrading.
Go To Connect is truly an all-in-one inclusive phone service. There really is nothing more you need to get your everyday business collaborated. Other phone companies just have addons at additional costs while Go To connect is all in one.

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Go To Connect is able to handle all small to large businesses at a fraction of the cost. I tried other phone VoIP companies and they all have their differences but Go To Connect’s interface is clean and easier to use. I wouldn’t change phone companies again. I recommend anyone to switch and start using Go To Connect!

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10