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GoTo Webinar for the webinars
Updated December 07, 2023

GoTo Webinar for the webinars

Ankit Lohar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Webinar

This product we generally use for webinars and yes it has the capability to handle the audience. This software also has good options to share the screen, chat options and also recording management is good. This Platform has a simple interface to use it. that helps while presenting something. A few of the negatives I faced but yes this can be continued.
  • Webinar
  • Session recording
  • Presentation
  • Audio
  • Interface while presenting shows a black area on audience screen
  • File attachment and Chat option
  • We organized many of webinars and it has capability to handle amount of audiance and yes it does well. Interaction online with attendees is also easy so after the webinar ends we can share the recording to attendees and also get reports analytics easily to contact them again.
It can be used everywhere so there are no questions for specific. This Platform is a very good alternative to Zoom. GoTo Webinar links are easy to open and it manages the portal also user friendly. GoTo Webinar did good job till now but need improvements in some areas like UI and more control while presenting.
Teams is also a good option but sharing the screen is handy but I don't think in Zoom. So both can be used. GoTo webinar has a good feature which is starting the publish so recording and sharing will start only after that once we are ready. Other platforms are also good but this one has some advantages than other.

Do you think GoTo Webinar delivers good value for the price?

Yes

Are you happy with GoTo Webinar's feature set?

Yes

Did GoTo Webinar live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Webinar go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Webinar again?

Yes

When you are going to plan a Webinar and the audience is large then it is a good platform to use. It also can be used just for broadcasting any presentation. I can't see any issue where it doesn't fit. but if planning for something which really matters for the proofs then this might be an wrong decision because its audio breaks frequently and also its sidebar shows black colour on viewer screen

GoTo Webinar Feature Ratings

7.0
Audience polling
7
Q&A
7
8.0
Dashboards
8
Data exportability
8
8.0
High quality audio
7
Mobile support
9
7.0
Participant roles & permissions
5
Confidential attendee list
9
9.0
Branding options
9
Integration to Marketing Automation
Not Rated
7.8
Calendar integration
9
Record meetings / events
9
Slideshows
4
Event registration
9

Using GoTo Webinar

50 - We deal with the Mining chain Softwares, whole solution we provide. So to provide the awareness, training, webinars etc done by this platform. So not only in India but other countries where pur offices located use this platform. Our company's parent organization is Vela software which is again a part of Constellation software.
50 - Technically strong and having a good knowledge of IT and some basics of Computer softwares and terminologies can handle this software easily. This is very basic software and having very few features that can be handled easily by anyone. This is a straight forward platform so anyone can contribute to its uses.
  • Software demo
  • Trainings to client
  • Webinars for short training
  • Cant say right now
Well, this is a good platform to present our products and their feature, usabilities and functionalities,. So this is simple to use and easy to learn platform, that is why we can definitely think about the renewal of this platform GoTo webinar. I'll again go for it. I recommend this.

Evaluating GoTo Webinar and Competitors

Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
As I mentioned this is easy to use, straight forward, less features, high scale software so it makes us to use this software again. We use it on regular basis. It also has very low size package which takes low storage on system and all saves on its server and video recording on system.
Well after providing this much good info and review I don't think this question need to be answered. So if I got an opportunity to select and evaluate the software I'll go for it definitely based on the factors and options available on this software. This platform is usable on regular basis.

GoTo Webinar Support

ProsCons
Good followup
Knowledgeable team
Kept well informed
Support understands my problem
Support doesn't seem to care
Well, we didn't because we didn't require that support because of not need. We could manage by ourself to handle the GoTo webinar issues if arised. Well, premium support have good way to handle the defects, issues, queries instant for who has less software IT knowledge and it worth it.
No I do not remember any of of such case or event where I needed to contact the GoTo webinars support and their exceptional support provided. Till now we didn't need to contact the support team of GoTo webinar. If need in future then this section will he updated accordingly.