Overall Satisfaction with GoToAssist
Used to connect with remote customers to either troubleshoot or to connect to help the customer transfer data from an old computer to new computer.
- Connect to remote customers
- Transfer files or programs to remote customers
- Being able to reboot without having to reconnect
- May not need as many columns or have them editable
- Less customer interaction is required for long data transfer or troubleshooting problems.
Using GoToAssist
GoToAssist Implementation
- Implemented in-house