GoTo Meeting -- Not Great
August 14, 2019
GoTo Meeting -- Not Great

Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoToMeeting
We used to use GoTo Meeting before switching to Zoom. GoTo Meeting had certain functionalities that were great but it wasn't as reliable in the end. It's great for audio conferencing, not as much for video conferencing.
Pros
- It's great for connecting people
- It makes collaborating with remote employees easy
Cons
- Reliability is an issue. Lots of dropped calls.
- There's a complicated login process with access codes and numbers. Clients get confused.
- We lost lots of calls with clients due to using this product
- Clients dreaded conference calls with us because they'd have to use their computer or a weird call in system.
- Zoom
We switched to Zoom because of its one-tap call in system. Users love it and can use it from their phone or computer. It's very easy to integrate with the calendar and higher quality overall.
Comments
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