Mediocre Product
Updated May 25, 2021

Mediocre Product

Jennifer Tran | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

I used GoTo Meeting for weekly coordination meetings with other construction trades. The departments that I used it with were architects, engineers, mechanical, plumbing, fire protection, and construction managers. The company I work for also uses it for learning conference calls. The problem I run into is it's hard to get in at times even after dialing the phone number given by the host.
  • Easy to use at office environments.
  • Share documents.
  • Great for conference calls and meetings.
  • Great on desktops.
  • Not great for remote work.
  • Video meetings are not that easy.
  • Not great on mobile devices.
  • Sometimes GoTo Meeting is delay[ed] and holds scheduled meetings back.
  • Great when it works. Gets coordination meetings rolling.
  • It's clear on most office phones.
I have been using Microsoft Teams in a new company I work for and so far it has been great for [working] remotely. It is easy to use and I don't need a lot of devices to get it going. Everything is all on the laptop. It is nice to not have to dial any phone numbers vs. going into a meeting with a click of a button and waiting for the host to accept.

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

No

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

No

GoTo Meetings is best for office environment conference calls and meetings where everything is already setup and works great on PC. It is not as clear on a mobile device and can get distorted. GoTo Meeting can get stuck once in a while and it takes time for the host to to let me into the meeting.

GoTo Meeting Feature Ratings

High quality audio
7
High quality video
9
Low bandwidth requirements
5
Mobile support
5
Desktop sharing
9
Whiteboards
7
Calendar integration
9
Meeting initiation
9
Record meetings / events
7
Slideshows
8
Live chat
8
Audience polling
7
Participant roles & permissions
8