GoTo Meeting has to do a lot to catch up with Modern Screen Sharing Apps
December 21, 2021

GoTo Meeting has to do a lot to catch up with Modern Screen Sharing Apps

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

Typically use GoTo Meeting for screen sharing, whiteboarding, sales demos, troubleshooting sessions, etc with customers. [In my experience] stability is the biggest problem, while using it as the installer crashes a lot and while giving remote control to others, it doesn't work 50% of the time. A lot of things can be improved here when compared to other screen-sharing tools. The browser version doesn't even allow screen share.
  • Dial in bridge.
  • Attendee List.
  • Presenter Details.
  • Mute and audio controls.
  • Frequent crashes.
  • Remote Sharing.
  • Meeting recordings.
  • Switched to another vendor.
  • Still use it for legacy meeting.
  • Webinars were moved to another platform.
Needs to catch up and do a lot to meet the expectations. Other platforms especially Zoom has exceptional tools and features. Stability is the key which is highly doubtful. The one-touch dial also needs to be improved when joining from the phone. Audio stability features, auto-reconnect, and screen sharing are the key things.

Do you think GoTo Meeting delivers good value for the price?

No

Are you happy with GoTo Meeting's feature set?

No

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

No

If it is going to be used for webinars and demos where there is only 1 presenter, the solution would work fine if the audience is only listening or watching but when it comes to active screen sharing and troubleshooting. The majority of the time [in my experience] remote control doesn't work and one has to restart GoTo Meeting again and again. The browser will ask you to install it and the installer will crash or won't open saying - we encountered an error.

GoTo Meeting Feature Ratings

High quality audio
6
High quality video
6
Low bandwidth requirements
3
Mobile support
5
Desktop sharing
3
Whiteboards
4
Calendar integration
7
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
5
Slideshows
6
Live chat
6
Audience polling
8
Q&A
4
User authentication
5
Participant roles & permissions
5
Confidential attendee list
Not Rated