GoTo Webinar review
June 18, 2021
GoTo Webinar review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Webinar
We've been using GoTo Webinar for educational webinars. Our webinars are available live and then we keep the recording available for viewing on our website. We started this as a members-only service but opened these up to anyone that wants to participate and have had a lot of success. We also sell our webinar managing services to other companies that want to use our branding on their commercial webinars.
- Very easy to set up a webinar-scheduling, branding, automated emails are great
- Intuitive controls-very easy to figure out the controls while running a webinar
- Audience participation-chat and audience questions are available. there are other tools as well that we do not use so I won't mention them
- Customer service is quick to respond when something does come up
- No self- testing for panelists - we have to run a test session prior to the webinar to be sure that a panelist's webcam, screen share and audio work with the software. Macs in particular need troubleshooting on occasion. It can be tough to nail down multiple panelists and would be great if there was a way for them to run through a test on their own.
- No virtual backgrounds or web camera mirroring
- Webinar descriptions have very limited text editing capabilities and the automated emails cannot have attachments included
- Give the panelists the ability to share their own screens if the organizer wants to allow it. Currently the organizer must send each panelist a screen share request in turn.
- Excellent tool for outreach and education. We increased our webinar frequency to 3 a month since Covid started last year and we've had over 10,000 attendees in that time.
- We have a constant presence on social media because of our advertising for these webinars. Anything to get our name and education out is great.
- This has turned into an additional revenue stream by getting new members because of exposure and from selling our webinar services
We demoed a couple other webinar products but this was the best for ease of use and price.
Do you think GoTo Webinar delivers good value for the price?
Yes
Are you happy with GoTo Webinar's feature set?
Yes
Did GoTo Webinar live up to sales and marketing promises?
Yes
Did implementation of GoTo Webinar go as expected?
Yes
Would you buy GoTo Webinar again?
Yes