Grasshopper a great choice for any business!
September 27, 2019

Grasshopper a great choice for any business!

Ryan Connolly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

Grasshopper is being used across the whole organization. It makes having a business line simple and assuring the calls are directed to the right people.
  • The mobile app is great.
  • It's very easy to use.
  • Support is quick and helpful.
  • The ability to manage users and options through the app would be helpful.
  • Fewer missed business calls.
Grasshopper is way easier to use and has a more polished product.
They've always been quick to respond with knowledgeable answers to my questions.

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

I feel Grasshopper is well suited in most scenarios but especially for SMB business with remote staff that calls need to be routed to.

Grasshopper Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
10
Answering rules
10
Call recording
Not Rated
Call park
Not Rated
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
10
Mobile app for iOS
Not Rated
Mobile app for Android
10