Why I chose Grasshopper
September 27, 2019

Why I chose Grasshopper

Brian Kidd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

We use Grasshopper to provide contact with our customers regardless if we are at the office or not. Some folks work remotely and this is the easiest way to provide seamless phone communication.
  • Easy setup
  • Multiple extensions with greetings per extension
  • Recorded calls if no one is able to answer
  • Sometimes the call gets forwarded to me and other times the app notifies that I have a voicemail waiting when I never received the call.
  • Accessing calls from anywhere is the primary benefit
  • Great for remote workers
When researching solutions, Grasshopper just seemed the most user-friendly and I could get running fast on it.
Quick responses

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

Grasshopper is well suited for small businesses that need a phone system but don’t want an elaborate system installed.

Grasshopper Feature Ratings

Multi-level Interactive Voice Response (IVR)
9
Call reports
8
Directory of employee names
8
Answering rules
9
Call recording
9
Call park
Not Rated
Call screening
Not Rated
Message alerts
8
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
9
Mobile app for Android
Not Rated