Grasshopper saves the day for our business
September 28, 2019

Grasshopper saves the day for our business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

Grasshopper is very user-friendly and affordable. We use it as a core element in our business. Not only do we look and sound professional but we can take the calls on the go. The customer service is really amazing! Whenever we have an issue we get the best attention and service. This is a system that every consultant should have: affordable, easy and practical.
  • Call forwarding
  • Call quality
  • Technical support
  • Great features
  • Adding more features
  • Do more complex call forward functions and more call routing features
  • Call recording would be nice
  • Great price.
  • Easy to use.
  • It does the basic functions of a PBX system.
We selected Grasshopper because of its price and ease of use.
They are amazing so helpful and professional!

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

Best for consultants and mobile workers. Not so sure where it is less appropriate.

Grasshopper Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Answering rules
6
Call screening
6
Message alerts
9