Overall Satisfaction with Grasshopper
The whole organization utilizes Grasshopper, and it allows us to use our cellphones with a professional look to the business without revealing our personal numbers to the public. Grasshopper gives the appearance of a much larger organization and allows for visitors to get answers to questions easily without having to talk in person for dates and times.
- Ease of management of utility
- Ease of implementation
- Appearance of professionalism to first-time callers
- Tax exemption could be made easier
- Ease of communicating with customers
- Ease for customers to get information before planning a trip without having to have a call to a staff member.
- Ease of routing calls to the correct person.
Before using Grasshopper, we were only using personal cell phones. Giving out our numbers to all customers and visitors meant that they could call our cell phones even after business hours. Implementing Grasshopper allowed our organization to make it so that business calls only went to our cell phones during work hours.
Do you think Grasshopper delivers good value for the price?
Yes
Are you happy with Grasshopper's feature set?
Yes
Did Grasshopper live up to sales and marketing promises?
Yes
Did implementation of Grasshopper go as expected?
Yes
Would you buy Grasshopper again?
Yes