Overall Satisfaction with Greenhouse
Greenhouse is used across the business globally to manage the Talent Acquisition workflow from end to end.
- User focused - very intuitive to use, both for recruiters and Hiring Managers
- Customised workflow for every job - allows us to tailor that to each department/roles needs
- Straightforward implementation - was up and running with the tool very quickly
- Excellent customer support - queries answered almost immediately through a live chat function built into every page.
- Improved integration with jobboards/mass posting tools
- Reduced time-to-hire by ~10 days on average since implementation
- Reduced complaints about system from managers
Greenhouse Feature Ratings
Using Greenhouse
500 - All functions
Primarily used by recruitment to manage workflow.
Used by hiring managers in all departments.
used by all employees to manage referrals.
Primarily used by recruitment to manage workflow.
Used by hiring managers in all departments.
used by all employees to manage referrals.
1 - Basic Technical skills - understanding of recruitment processes
- Recruitment
- not really any
- Additional reporting - using API
Evaluating Greenhouse and Competitors
Yes - Jobvite - poor customer service, difficult to administer, poor workflow visability
- Price
- Product Features
- Product Usability
Usability - major improvement over previous tools used
would not
Greenhouse Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes