Best ATS I have ever used
February 03, 2016

Best ATS I have ever used

Jonathan Baird | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Greenhouse

Greenhouse is used across the business globally to manage the Talent Acquisition workflow from end to end.
  • User focused - very intuitive to use, both for recruiters and Hiring Managers
  • Customised workflow for every job - allows us to tailor that to each department/roles needs
  • Straightforward implementation - was up and running with the tool very quickly
  • Excellent customer support - queries answered almost immediately through a live chat function built into every page.
  • Improved integration with jobboards/mass posting tools
  • Reduced time-to-hire by ~10 days on average since implementation
  • Reduced complaints about system from managers
Moved from Jobvite to Greenhouse - significant improvements.
Customer service is leaps and bounds better.
User interface is much better.
Task management is clearer - the product dashboard is a major improvement over Jobvite.
Good for recruitment, manages that workflow well.

Greenhouse Feature Ratings

Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
5
Customized Application Form
10
Resume Management
10
Duplicate Candidate Prevention
5
Candidate Search
7
Applicant Tracking
10
Collaboration
9
Task Creation and Delegation
9
Email Templates
9
User Permissions
6
Notifications and Alerts
9
Reporting
5

Using Greenhouse

500 - All functions
Primarily used by recruitment to manage workflow.
Used by hiring managers in all departments.
used by all employees to manage referrals.
1 - Basic Technical skills - understanding of recruitment processes
  • not really any
  • Additional reporting - using API
Best tool I have used for this purpose

Evaluating Greenhouse and Competitors

Yes - Jobvite - poor customer service, difficult to administer, poor workflow visability
  • Price
  • Product Features
  • Product Usability
Usability - major improvement over previous tools used

Greenhouse Support

very good, helpful, rapid response
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None