Greenhouse is the best ATS!
Updated March 31, 2022
Greenhouse is the best ATS!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Greenhouse
We use Greenhouse as our Applicant Tracking System ( ATS) in our Talent Acquisition Department. Greenhouse helps with the overall recruiting process. It does help with onboarding but we don't use that particular function for our needs. The main business problem Greenhouse addresses is helping keep the interview process organized from start to finish. It is a one stop system where you can do the following: Job Postings: easily post jobs to your career site with one click Collect candidate feedback/Evaluation forms in a timely manner with auto generated emails Generate customized reports of candidates that can be exported to google docs or excel Track candidates in various interview stages Ability to create a specialized interview plan for various jobs Greenhouse has a number of integrations with many other companies so it really helps streamline certain processes. There is an integration of a variety of platforms i.e Codility, Linkedin Recruiter, background check, diversity sourcing etc that Greenhouse integrates with. I'm easily able to import candidate profiles/data with one click into Greenhouse via the Linkedin Talent integration! It really helps make my life easier and I'm able to spend more time sourcing vs manually uploading and entering info.
- Interview scheduling. Greenhouse makes it easy for recruiting coordinators to schedule interviews for candidates. Greenhouse integrates with your google calendar and has an integration even with outlook calendar. When scheduling, you can see in Greenhouse itself when an interviewer is available or not. Therefore, you do not need to go back and forth from Google calendar and then greenhouse. With the "schedule all" feature, you are also able to schedule multiple interviews. This really helps in scheduling interviews fast and in a timely manner.
- Reporting. Greenhouse lets you create customized reports. I've created reports ranging from sources of candidate hire, employee referrals, time to fill for certain positions. There's also a set of created reports that Greenhouse provides. The best part of Greenhouse's reporting capabilities is the fact that with one click you can easily export to google docs or excel. I've had issues with other ATS's that I've used in the past where a report would take hours to generate. With greenhouse, a report is generated in seconds.
- Greenhouse Support. I have to say Greenhouse support is world class. No phone calls or being put on hold for hours. Instead there is a support chat button and you are able to connect with a representative really fast. I'm able to get a problem solved faster since the reps are really well-trained. There is no back and forth.
- Candidate Feedback/ Notifications. Greenhouse enables you to customize on who you want to receive candidate evaluation feedback. I am able to add on an hiring manager to evaluation notifications or another key interviewer. When an evaluation form or scorecard as Greenhouse calls is filled out, I get an email with the feedback. This is great when I'm traveling and I'm unable to check in greenhouse itself. Instead, I can check my email and see the info accordingly. I also like the fact that you can customize the evaluation form with detailed requirements. There is even the ability to set the evaluation forms to private so the interview team cannot view it. We set it private as this helps prevent interview bias.
- Interview Kit - Greenhouse has a great interview kit for interviewers. When an interviewer receives an invite to interview, they receive a customized link that takes them to the evaluation form, candidate's resume, cover letter. In addition, in the interview kit, we put a customized set of questions for the specific interviewer.
- When you first get greenhouse, it does take time to set up. Greenhouse could help to provide a smoother transition in the beginning.
- The mobile app has some glitches and there's been times it has froze on me. I think it could be improved upon.
- There is a sharing jobs to social media function where you can easily post automated job postings to your linkedin, facebook, twitter. I'd like to have Greenhouse be able to tell me which of our employees consistently post the most job postings to their social media.
- Helped with candidate metrics and reporting. We are able to see where the majority of our candidates apply from and the time to fill for various positions. It provided accurate data that helped us determine our recruiting strategy for certain roles.
- Helped increase productivity. I am able to spend more time and energy into sourcing and less time manually uploading candidate data. In the early years of my career, I'd block out a chunk of time to input data and keep records of candidate info. I would loose time to source qualified candidates. Greenhouse has helped me be able to spend the time where I want it to be spent: Sourcing.
- Helped with creating a great interview plan. We are able to make sure we create the right interview plan or sequence for our technical roles. One size does not fit all and Greenhouse gives us the capability of making sure we can set the right interviews in place.
I've used a wide variety of Applicant Tracking system's that all had their pain points: Kenexa Brassring Peoplesoft Jobvite Taleo I have to say out of the Applicant Tracking System's I used, Greenhouse has been the best to use. It has done a great job in helping our overall recruiting process. I can do a variety of things right in Greenhouse and it eliminates using other software. It is truly a one stop shop for my recruiting needs. I really like their chat support feature, their one click sharing jobs to social media postings, the ability to customize many reports, and the ability to set reminders of any action items I need to do for certain candidates. Also, employees can easily submit their referrals and find info on their referral's status. I've had very few issues using Greenhouse and my Account manager has been wonderful to work with. I would highly recommend Greenhouse to any recruiting organization. There are so many benefits and very few issues, it's truly a great ATS to have.
Do you think Greenhouse delivers good value for the price?
Yes
Are you happy with Greenhouse's feature set?
Yes
Did Greenhouse live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Greenhouse go as expected?
I wasn't involved with the implementation phase
Would you buy Greenhouse again?
Yes
Greenhouse Feature Ratings
Using Greenhouse
6 - Talent Acquisition team consisting of Recruiting coordinators and Recruiters use Greenhouse on a daily basis. Our hiring managers who have open reqs also use greenhouse to scan through resumes they have received for their respective positions. The interview panel who are on those HM's team use greenhouse when they are ofcourse interviewing candidates.