True game-changer for upscaling the sales department!!!
July 02, 2020

True game-changer for upscaling the sales department!!!

Stan Hryhor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

The sales and account management departments, where I work, uses it for our mass communications with the thousands of clients we have to contact weekly. Specifically from the sales team we create flows that enable us to perform comprehensive sales campaigns with new clients in new city launches. Also it is used by the department in the up-sales campaigns performed on the already existing clients.
  • Mass communications through flows
  • Notifications over read and opened mails
  • Comfortable management of the mail templates
  • I really miss the possibility to use Groove on my iPhone
  • I need to be able to massively switch off the notifications of read and opened emails sent
  • The location of the place where the mail has been opened is not always accurate
  • The tool has enabled the team to have much more scalable communication.
I have received a comprehensive support in a very short time in two occasions when I had very specific doubts over the use of the tool.

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Groove has really helped me out and upscaled my operations of mass communication with literally hundreds of clients and prospects weekly. Another very useful feature is to know when a certain client has opened and read the mail and later in the conversation tries to tell that he hasn't even seen it.