Easy-to-use product that delivers results!
August 06, 2020

Easy-to-use product that delivers results!

Camila Rico | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove for all outreach activities to prospect into new clients. Mainly used by the sales team to organize emails and phone calls, analyze open rates, and share flows within team.

Pros

  • Seamless log of emails through my inbox into SFDC.
  • Call from email, opp, or Groove itself.
  • Sort out all of my outreach flows.

Cons

  • Wish logging calls would automatically add opp.
  • Groove flows sometimes experience glitches and hard to send out.
  • Wish emails sent out every 30 seconds rather than every minute.
  • Increased number of opps created.
  • Increased activity per rep.
  • Allows for visibility into best flows.
I have not had to use support much, but our AM is attentive and easy to reach.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

I just love the easiness of it. It is easy to use and does not require a lot of experience. There are a lot of capabilities beyond the simple things that I use.

I think it is appropriate to outreach several accounts at the same time but not for one-off emails.

Comments

More Reviews of Groove, a Clari company

  1. Home
  2. Sales Engagement Platforms (SEPs)
  3. Groove, a Clari company Reviews
  4. User Review of Groove, a Clari company