Space to improve, but really usefull so far
Updated May 26, 2021

Space to improve, but really usefull so far

crecente pucci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

As far as i know, only for the sales department.

[Groove] helps to send massive communication campaigns in the sales team through the salesforce report. It helps us keeping the restaurant updated on their onboarding process without spending time on it
  • Flows do the outreach for me, saving me a lot of time and effort.
  • Flows help me keep the restaurants updated, avoiding emails from them and saving time
  • The templates are really good, they help me answer my email way faster
  • It would be great if flows had the option of "only import every email once a day top", so i would avoid sending the same email twice when 2 restaurants have the same contact email
  • The "remove from flow" option is kind of stupid, maybe because groove updates every 3 hours
  • Sometimes, 3 hours delay may be a problem. It would be lovely if depending of the flow i could choose to make in 1 hour
  • Improve productivity
  • Increase sales

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

[Groove is well suited] for time saving and automatization