Day to Day Benefits
Overall Satisfaction with Groove
I use Groove on a daily basis to both reach new customers as well as manage my relationships with existing customers. It is extremely efficient in both regards and I wouldn't be able to conduct my role on a day-to-day basis without it. Its integration with Salesforce and Gmail is something that also makes the product stand out from others.
- Mass email communication.
- Synergy with other communication service providers.
- User friendliness.
- Make a better point of notifying you when it needs to be updated.
- Grooves internal servers can sometimes be slow and timely to use when crafting a template.
- I find the internal search engine for templates also very slow and hard to use.
- ROI with Groove is high in my role: the more touchpoints I make the more likely I am to convince a partner to try our product.
- Groove can sometimes get messy when there are multiple people using the product, who are targeting the same accounts. This is more of a company issue than a Groove-specific issue.
- The use of Groove has undoubtedly helped the growth and scale of our business.
Do you think Groove delivers good value for the price?
Yes
Are you happy with Groove's feature set?
Yes
Did Groove live up to sales and marketing promises?
Yes
Did implementation of Groove go as expected?
Yes
Would you buy Groove again?
Yes