Groove is groovy!
November 02, 2021

Groove is groovy!

Maria Peixoto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

[The product] is being used by our department. Making calls and sending emails through Groove.
  • Email templates.
  • Outbound calls.
  • Trackers
  • Being able to change the number that you make outbound calls with. Ex: If I'm calling to Portugal, I could select a Portuguese number to make the dial.
  • Emails
  • Dials
  • Tracker
  • Increased productivity.
Easy to work on, helps with productivity.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Genesys Cloud CX (formerly Genesys Cloud), AwsQuality Salesforce Services
Selecting email templates to send out to potential clients at once; being able to track the emails when someone opens [them].