Brings some organization to my otherwise chaotic workday!
November 17, 2021

Brings some organization to my otherwise chaotic workday!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is used by both the marketing and sales departments. Marketing will create master flows for the sales teams to use and the sales teams incorporate Salesforce reports to target their audience. I also use the tracking features in emails to know when the recipient has viewed an email. Plus the delayed sending feature is nice when I'm working late at night!
  • Utilizing Groove Flows and the analytics tools to see which ones work best for others.
  • Keeping track of how recently you've contacted a particular account or person.
  • Email add-on tools such as reminders, schedulers and delayed sending.
  • Organizing Groove Flows can be confusing when many are being shared.
  • Templates and building flows are confusing as well.
  • Organizing the email reminders could be easier. Wish it would stop or alert me when I have two reminders for the same email thread.
  • Groove Flows to reach customers.
  • Email organization with reminders, link customization, and scheduler tool.
  • Ability to reach more customers and therefore build pipeline.
  • Tracking prevents me from reaching out to the same customer too soon.
  • Targeting specific sectors allows for better results.
It definitely takes some training at first, but once you use it for a bit you catch on quickly.
Groove Flows are an amazing time saver and so is the scheduler tool. The scheduler saves back and forth emails and I believe results in easier meetings being scheduled.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Demandbase, DiscoverOrg (discontinued), Zoom
Groove is fantastic for those that need help with organization, have busy workdays, or both! I can honestly say that it would be hard to go back to a Groove-less email existence. Highly recommended!