Great tool for your Sales team
March 16, 2022

Great tool for your Sales team

Jorge Rocha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove on a daily basis for my sales activities. I set up flows, tasks, meetings and incorporate Groove in my sales efforts. At the moment, in our organisation, your sales strategy has Groove as a base, we analyse the statistics of each flow, we use the dialer to track calls, among others.

Pros

  • Dialer.
  • Sales Campaigns/Flows.
  • Meeting Scheduler.
  • Incorporate with CRM (Salesforce).

Cons

  • Dialer - Missing some options.
  • Open Emails - Doesn't track as well as other tools.
  • CRM Integration.
  • Dialer.
  • Flow setup.
  • Reduced workload for reps.
  • Easier flow setup which makes it time effective.
  • Better prospection techniques.
Usability is one of the things I love about Groove. It is very easy to use, you can add a contact to a flow with a click of a button, to do calls you don't need to jump around between windows as everything runs smoothly, and you always have a sidebar with all the information you need from your CRM tool.
Definitely much better, the process is completely different, more user friendly, allows to integrate with different systems. The process to set up flows/campaigns is a lot easier to understand and deliver. I would say the only thing we had better with our previous provider was the activity feed and understanding who opens and reads the emails.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

I believe Groove will be perfect for any organisation where their sales reps rely a lot on prospecting. Groove integrates very well with CRM such as SalesForce and also with LinkedIn sales navigator. You can build any different kind of flow and the process is really easy to follow, you will never forget a follow-up or touchpoint again. Compared to our previous provider, is definitely life-changing and the base of my sales process.

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