Groove: automating and helping the work routine
December 03, 2022

Groove: automating and helping the work routine

Wellington Higashi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove to prospect clients, launch campaigns to present products and events. I always use it to contact a lot of customer and to know if they need my help or need to buy something. I have different flows that I usually use for different types of contacts, according to the use case.
  • email campaign
  • Activity link in CRM
  • Calls directly from CRM
  • Being able to move people from one step to another, in batches and not individually.
  • Email campaign
  • Phone calls
  • Activity link for CRM
  • DATA analysis
  • Productivity
  • Agility
The tool is very easy to use, it has a lot of information that can be used for insights and decision making. With a few clicks it is possible to create campaigns for different segments and needs, in addition, it is possible to have access to information that makes it possible to see if the campaign is being effective or not.
Groove helps me a lot with sending emails to clients, usually leads that need a little faster management, and in other cases, such as after events, where there are a lot of clients that need to be contacted. Plus, it's easy to register everything in Salesforce, and have a link to schedule a meeting right in my subscription.
I discovered Groove last year when I joined Uber and found this tool to be spectacular. And whenever I can, I usually tell my friends how the tool's functions help in everyday life. So I've never used another tool like Groove, so I'm not able to compare or give any other information.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Groove is best suited for using bulk email to reach multiple customers in a short period of time. It is certainly not suitable for use in emails that need a little more attention and exclusivity, however, if your database is all right with name, last name, company name, this can be done without any problem.