Groovy!
December 12, 2022

Groovy!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove assists with our mass outreach to outbound leads and inbound marketing leads. It allows us to track emails sent out and how our wording is tracking with prospects. Our team sends approximately 4,000 emails/day.

Pros

  • Adding in contacts from Salesforce
  • Sending mass emails
  • Creating Flow steps

Cons

  • Bugs when sending mass emails
  • Bulk removing people from a flow
  • Duplicate notifications
  • Automated email action
  • Call Steps
  • Ability to customize templates
  • Increased productivity
  • Increase in # of opportunities
  • Higher revenue due to more customers gained
It is fairly easy to learn, and once learned, you can easily build flows and create your own sequences in terms of steps and wording. It works great for a max of 500 outbound outreach, but beyond 500 people, it gets glitchy, and bugs occur - such as duplicate notifications or emails will not send.
  • Outreach
Outreach is superior to Groove. Outreach is more of a seamless tool with fewer bugs/glitches and an easier ability to move people through steps, log calls, and track performance.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is well suited for a max 500-person outreach; beyond that, bugs occur. This works for small outbound outreach teams or small teams, as well as internal company outreach. It is also a great tool for building custom outreach tactics, such as adding calls in between emails, templates, etc.

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