Great for SDRs
December 20, 2022

Great for SDRs

Abigail Nilges | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

My team needs a sales enablement platform other than Salesforce to stay afloat because we reach out to many people every week or month. I use Groove to keep my prospecting and my teams prospecting activities organized, create and facilitate outbound marketing campaigns, and analyze campaign and team mate performance.
  • Outbound marketing campaigns
  • Go to market campaigns
  • Analyze team member performance
  • Analyze campaign performance
  • More areas to take and pull up notes from calls
  • Sometimes is buggy
  • Can facilitate lazy behaviors is taken advantage of
  • Groove phone dialer, phone call recording
  • Groove analytics to measure success
  • Measures SDRs activities
  • Increased pipeline generation
  • Measures KPIs like activity
  • Increased productivity for reps
There really are no problems with Groove, its super user friendly. I wish there was a better user experience in their Analytics page.
Groove does not replace Salesforce, but they work super well together if you have both.

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This is well suited for sales development teams because of the high volume of touchpoints and contacts that SDRs make every day. It's a great tool to make sure all prospects stay on your radar and we can easily measure success. It would be less appropriate for a account executive position because Groove allows users to avoid personalizing each email.