Please Use Grovo
March 31, 2017

Please Use Grovo

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grovo

Grovo is used by our whole company as a resource for employees to use at their convenience. For example, managers may use it in order to learn the best techniques to deal with certain scenarios. Each department may benefit differently by learning skills that are relevant to them, such as customer service skills or even compliance. Each employee has access at all times, and there are also situations where a manager may ask their direct reports to spend some time there.
  • Ease of Use. The site is awesome for searching for a specific topic.
  • Convenience. Lessons are generally very quick and easy to fit into even the busiest schedules.
  • Interface. The website is gorgeous and inviting.
  • Some videos/lessons leave a lot to be desired and could use more detail.
  • There's always more room for some more advanced skills.
  • It's an affordable way to train employees. I can't really state any specific numbers, but it's definitely cheaper than bringing in professional coaches.
Grovo is a more convenient and quick option. It works for our company because it provides more flexibility and is easier to just jump in and use when needed. The range of topics are also more practical, and in my opinion, more relevant to a much wider range of jobs, from entry level up through management.
The ideal scenario for Grovo is for more of a supplement to real world training. Employees may know the basics of a software of scenario or may have known more in the past, but simply need to use Grovo as a refresher course or quick reminder.

I wouldn't really recommend using Grovo for the more complicated skills or situations, as this doesn't seem to be what it was designed for.