Guru Review
October 30, 2019

Guru Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is being used by all our entire revenue organization including marketing, sales, and customer success. Each team has its own collection and viewing permissions, so we can easily share or hide information when necessary. We synced our external KB to Guru so we have one source of truth to all of the info in our org.
  • Power to the people - many contributors.
  • Searching abilities.
  • Analytics.
  • New functionalities resolve their cons - ability to use one card in more than one board
Overall good support that responds quickly.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Before Guru, we used a Google Docs that had over 150 pages as our playbook. We couldn't search well in it (as it must be accurate terms) so eventually we lost time and trust. Since Guru, we have one source of truth that we can trust and see when it was last verified.