Great answer to getting information quickly
Updated June 21, 2021

Great answer to getting information quickly

Jon Walka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Today Guru is being shared between our Sales, Onboarding, and Marketing Teams. It is an information pass and vault for pretty much anything from case studies to battle cards to pricing matrixes. It's helped our team share knowledge across these channels and not be left to look at one person to be able to answer questions. It is an excellent resource while on sales calls, working on projects, or when people are not available to answer questions. My favorite aspect is the ability to seamlessly pass information as well as the Slack integration to keep up to date with any new cards that are added. The accountability in the program to update cards is also great for keeping the information fresh.

Pros

  • Information sharing
  • Checks to make sure information is still relevant

Cons

  • The web interface can use some work with helpful information and more clickable items.
  • More accountability for unverified cards.
  • More closes; sales reps can get to info on calls
  • Quicker response time with marketing collateral, case studies, etc
Google Drive is an excellent tool for database and large file sharing but very clunky when needed for quick-hits or answers. Guru had come in and knocked it out of the park. Guru has given us the ability to utilize both successfully throughout multiple teams.
The only time I've ever had to reach out to Guru, the response was fast, and the team was pleasant to work with answering my question, checking in if I needed further assistance.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

If you're using Google Drive, DropBox, or any file storage system to share information, you're missing out. Those systems are very clunky, and as much as they try to make accessing information easy, they fail tremendously short compared to Guru. For the most, Guru is great for quick hits that aren't pages long. The idea is to get the information fast without having to dive into folders upon folders of info to find out one snippet that is needed directly for a conversation.

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