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Guru: Great tool for growing teams!
May 10, 2021

Guru: Great tool for growing teams!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is utilized by all members of our company to store historic and verified information about all of our products, processes, procedures, and more. It's extremely helpful to find information easily and quickly and enables team members to be proactive about doing their own research before asking questions in public channels.
  • Stores information that is easily searchable.
  • Asks for verification of information to ensure knowledge does not become outdated/stale.
  • Chrome extension makes it super easy to find information as you need it.
  • Easy to lose track of verifying information on a regular basis.
  • Over-reliance on it as a way to announce important company updates can happen and is not a great way to share key information.
  • Can easily get to be too big to manage.
  • Searchability
  • Chrome Extension
  • Verification
  • Less time searching for answers
  • More accountability for end users

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

Guru is the perfect tool for when you need to document processes and updates that you know your team will need to reference on a regular basis. You can link to other documents and cards if there's additional information they will need, but you want to be careful not to use it as the one way you communicate information to your team members, as it can quickly get out of hand.