Fast and Effective Access to Knowledge
March 21, 2022

Fast and Effective Access to Knowledge

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is a superb instrument for executives! It makes it very basic for my group to scatter data to our client base and for all time have that information base accessible whenever our clients need to get to it. We have recently managed applications that are difficult to look at. Guru is extremely natural and requires low exertion for our clients to rapidly find the exact thing they are searching for on a given subject. This gives our clients additional time back in their day to perform esteem-adding exercises. As an item group, we frequently get posed inquiries over and again. With Guru, we can add inquiries to the information base so clients can rapidly track down their responses as opposed to hanging tight for a reaction from us. It has saved us a ton of time, and our clients have been more fulfilled by and large!
  • When you open one topic, it will give suggestions on what to open next.
  • I can easily search for keywords pertaining to any topic
  • The ability to set cadences for verifying information over time is helpful to make sure that everything is up to date.
  • Cannot customize or make our folder or even notepad
  • It requires someone to maintain the knowledge base and keep it up to date frequently
  • Remote Teams
  • People Ops Teams
  • Internal Communications
  • Saved our time in remote team monitoring and the cost as well

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

We are taking care of the issue of client information. Also, fast client information at that. Our clients frequently need to go to different sources, channels, and individuals to respond to an inquiry. With Guru, our clients can track down their normal inquiries in a single spot.