Guru - easy to get started, easy to find information, easy to create knowledge bases
March 24, 2022
Guru - easy to get started, easy to find information, easy to create knowledge bases
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
We use Guru for internal department process documentation onboarding of new team members creating an internal knowledge base for internal users to search.
- Easy to capture knowledge into digestible "cards"
- Easy to search, from browser plugins, to Slack to native web site
- Tag information easily for easy searching indexing
- Metrics are not easily understood - salesperson made it sound like the metrics would be easier to use
- Editor for formatting cards could be improved
- Cost
- Barrier to entry is very low
- Easy access to data
- We have high hopes for Guru to save time so my Sales Engineers can scale their coverage by not repeating activities, answering the same questions over and over
Guru provides a much easier ability to collect and search data.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes