Gusto devotee
Overall Satisfaction with Gusto
We are a Gusto Advisor who recommends Gusto to all of our bookkeeping clients because it’s very easy to use and cost efficient. Setting up a new business on Gusto and subsequent employee onboarding is not onerous and time consuming. And they have many partnerships with benefits vendors, such as insurances and retirement, and integrate those directly into pay runs.
- Quick pay runs
- Easy navigation
- Quick onboarding
- Slow responses to tax notices
- Does not support domestic employees (nannies, etc)
- Ease of use
- Full cycle payroll task provider
- Free advertising of our business
- Minimal non billable time to run internal pay runs
It’s the easiest to use, visually.
Do you think Gusto delivers good value for the price?
Yes
Are you happy with Gusto's feature set?
Yes
Did Gusto live up to sales and marketing promises?
Yes
Did implementation of Gusto go as expected?
Yes
Would you buy Gusto again?
Yes
Gusto Feature Ratings
Gusto Support
| Pros | Cons |
|---|---|
Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success | Poor followup |
My customers usually don’t because they are small businesses who can’t afford it.
Yes - Yes