Payroll service and HR rolled into one!
Overall Satisfaction with Gusto
At my practice, I help other companies set up and use Gusto for their payroll and Human Resource needs. This has been a great solution for time tracking and job costing for my clients to keep track of hours worked and for which jobs/departments. Gusto also handles paying taxes/compliance to the proper authorities so that my client doesn't have to. This offers peace of mind.
- Comprehensive Human Resources Center available
- Amazing hiring and onboarding tools
- Support team that is on the ball!
- A few limits with Quickbooks integration
- Ease of use
- Price point
- Job Tracking
- This has been a great add-on package for me as a bookkeeper to offer to my clients.
Do you think Gusto delivers good value for the price?
Yes
Are you happy with Gusto's feature set?
Yes
Did Gusto live up to sales and marketing promises?
Yes
Did implementation of Gusto go as expected?
Yes
Would you buy Gusto again?
Yes
Gusto Feature Ratings
Gusto Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We have not needed premium support at this time.
I was onboarding a client and needed an answer immediately that the chat rep was not able to get an immediate answer for. I was able to call my onboarding rep and she was able to calm my nerves and get me the information that I needed. It is great to know that their team is available for times like these.