Very reliable and easy to use
Updated March 15, 2020

Very reliable and easy to use

McKay Salisbury | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Harvest

We use Harvest for our time tracking, invoicing, and some billing. Our business uses billable hours so we use the harvest app to track the time we spend on each client. We can set different billable rates for different people or rates for different tasks. It also handles flat-rate projects, recurring monthly fees, and retainers quite well. At any time, we can see our billable time, how much each client owes, and how much of that has already been invoiced. Twice a month we invoice everyone for what they owe using Harvest. It's pretty simple to use and reliable.
  • Tracking billable time - You can set different rates for different people on each project. Or you can charge for the task type. It also will track expenses that you can bill on to clients.
  • It will make invoices really quickly. This is the reason we switched to Harvest. We track our time and then simply send them the invoices. We can also set up automatic reminders for late payments. Clients can click the invoices and pay electronically which is nice.
  • It's quite simple to set up a project and to use it. The apps are great and function very well and reliably.
  • I would like to have a way to track the "total work time" instead of it just adding the time altogether. For example, often there is time that is not billable but then you also don't really want to track either. It would be nice if each day workers could clock in and out for payroll purposes.
  • Right now if you switch the rate you want to charge a client for a specific person, you can't, it would affect the past charges. You have to create a new project. It would be nice if they had an option to change the rate, but only have that affect changes in the future.
  • It would be great if they integrated with real merchant accounts. Right now it just uses things like Stripe and PayPal but usually, we charge the credit card ourselves so it would be nice to be able to do that ourselves through Harvest.
  • I would love to be able to have more options for minimum billing increments. Right now it lets you choose 1 hour, 30 minutes, 15 minutes, or 6 minutes. It would be great to use 10-minute increments but that's not an option with Harvest.
  • It's helped us invoice faster and made it easier to track payments. I probably value that savings at $100/month. Really we wouldn't be able to function without something similar to Harvest since we do billable hours.
  • It makes it easy to track certain expenses and bill them directly to clients. It also helps us get prepayments when that's applicable.
Harvest tends to be a little bit more expensive than other options such as Clockify (depending on how many users you have) but it's more robust and includes additional features that, depending on your business, may be necessary. It's very reliable, user-friendly, and easy to set up which is a great bonus. The apps are great.
Does exactly what it provides and works consistently, every time. Very easy to use and reliable.

Do you think Harvest delivers good value for the price?

Yes

Are you happy with Harvest's feature set?

Yes

Did Harvest live up to sales and marketing promises?

Yes

Did implementation of Harvest go as expected?

Yes

Would you buy Harvest again?

Yes

Any firm that needs to track billable time will get great use out of Harvest. Also, if you want to manage your time and billing in one place, Harvest may be great for that.