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HCSS product review
January 09, 2018

HCSS product review

Dave Socci | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • HeavyBid
  • HeavyJob

Overall Satisfaction with HCSS

I give it this rating as, over the many years of dealing with the staff, they have always been available, helpful and stick with an issue until it has been resolved. And I never give anyone a 10 for anything.
It has been a long time since implementation occurred, so I have little to offer here. For any new users, I would strongly recommend spending time in training with one of the HCSS trainers and also obtain guidance on how to best structure the various databases.
We use Heavybid across our organization for all estimating, in both our NE and SE offices; this includes both our construction and paving divisions. Similarly, we use HeavyJob across all regions and divisions. For estimating, it provides a single system used by all estimators. In the field, HeavyJob provides payroll and labor/equipment cost information.
  • Support has always been very, very good.
  • Listens to the needs and desires of their customer base.
  • Provides a system geared specifically to the heavy/civil industry, and one that is intuitive, well-structured and efficient.
  • An "undo" button!
  • Writing custom reports, though I have to admit that I've not looked into that functionality lately.
  • While I don't use it personally much anymore, the self-performed comparison function can be a challenge for some to use effectively/correctly.
None recently, other than possibly moving Heavybid to the cloud.
As noted previously, it is especially well suited to the heavy/civil industry. As all of my experience with HCSS has been within this industry, I've not had an opportunity to find an application where it did not perform well.

HCSS Feature Ratings

8.0
Plan distribution & viewing
Not Rated
Plan markups & sharing
Not Rated
Document sharing
Not Rated
Issue tracking & punchlists
Not Rated
Photo documentation
Not Rated
Jobsite reports
8
Collaboration & approvals
Not Rated
Mobile app
8
Estimating ()
Not Rated
Human Resource Management ()
Not Rated
Payroll Management ()
Not Rated
Asset Management ()
Not Rated
Reporting & Analytics ()
Not Rated