Overall Satisfaction with HCSS
We use the heavybid product in 4 of 5 company subsidiaries. It is used for estimating bids, preparing budgets and preparing change orders. It helps bring consistency to our estimates and budgets and when set up properly and used by trained individuals is faster than any other methods. It also helps as a bridge between different subsidiaries.
- Consistency is huge. Work activities can be set up and used easily. This makes for a better work product and can be reviewed by senior staff quickly.
- Heavybid is recognized as a leader in the electronic estimating field. Because of this the Heavybid product is ahead of the curve when it comes to electronic bidding.
- The HCSS support team is one of the best. I can always count on talking to a real person immediately that knows how to help me.
- Everyone would like to have a custom system that meets their exact needs, but that's not realistic. So there are a few things that I as an individual would do differently, in that sense the system is not exactly like I would like it.
- Occasionally there are missteps. A feature might be rushed into the product and has to be walked back. Also a feature might work well from a programming point of view, but not so well from a constructors view.
- spreadsheets
Occasionally I have come across an individual you is a spreadsheet user for estimating. and has not used heavybid. Usually after a little bit of orientation the individual can readily see the increased efficiency and the potential for less errors. I have also talked to estimators that have used other software products and most prefer heavybid.