Good equipment cost program, but needs better initial setup.
March 06, 2018
Good equipment cost program, but needs better initial setup.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Equipment360
- HCSS Telematics
- FuelerPlus
Overall Satisfaction with HCSS
E360/Fueler Plus is mostly used by the equipment department. We now are using the mobile app that operators can notify my shop foreman about issues on the equipment he is running. It addresses scheduled PM service alerts and tracks all repairs and costs to each equipment. This is all done electronically now rather than paper and file folders.
- E360 tracks cost and time for repairs.
- Fueler Plus tracks dispersement of fuel (gallons to each equipment) and cost of fuel.
- Simple to use once you get used to it.
- When setting up equipment/vehicles the license plate or EIN are on another screen and not on the General tab. This total doesn't make any sense.
- Fueler Plus time card is a joke. It shouldn't even be called a time card, because it doesn't function as one. It's more of a fuel time log.
- There is no type of user manual for these products. Even a simple flow chart would work. I'm not a techy person, so I like visual stuff.
- At implementaion everything is going so fast that I missed a lot of technical important stuff. No disrespect to the implementor, but it felt like because they have done this a million times, we should already know this. I believe this is where hand outs are very important. One example was setting up PM's. I don't recall them saying that I would have to initialize each one for each eauipment.