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Healthstream, feels like you are swimming upstream.....
January 21, 2014

Healthstream, feels like you are swimming upstream.....

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Modules Used

  • all

Overall Satisfaction

Healthstream is being used across the whole organization which involves 6 major hospitals. it is used for eLearnings, Epic Testing, yearly required training, and maintenance of the employee transcript.
The major problem that it addresses is not having to do classroom training for a variety of different subjects.
  • All employees are educated when they begin employment on how to sign into Healthstream and that it is the source of training for the organization. So everyone knows where to go to complete their required training for their position to remain compliant. Puts responsibility in the employees' hands.
  • Immediate knowledge of whether you passed/failed.
  • If used correctly provides excellent transcript for an employee, concise and accurate.
  • Very difficult to run any type of report using Healthstream. It would be more beneficial if you could run a report indicating who finished set assignments
  • Very difficult to search for classes. If you do not put in exact titles for particular assignment you will not find it.
  • Cannot print out any listing of upcoming classes on a certain topic or email a list if requested, the product really falls short
  • If an employee is not in Healthstream and you must complete their testing and you must use a "place holder" the product is not very good. If the tester does not go back into the Healthstream record once the individual is registered and enter a learning event then you do not have an accurate transcript.
  • Not really user friendly for all managers, if an older manager is not computer literate. then training can be painful and you will find the product is not used.
  • I really do not see very good ROI, the product was not used efficiently and it was too difficult to use efficiently.
I find Dropbox to be much easier to use, I find most products easier to use.
This product is not user friendly and requires too much training and must be used exactly as intended or it is not worth your time.
Will you have a Healthstream team that will be responsible for putting in the employees so they are entered before required training?
Will you have someone that is able to understand the product well enough that they can produce reports if requested?
Will you have enough personnel on the Healthstream team to make sure that tests are entered correctly with correct answers?
Will you have one or more Healthstream administrator, you should have more than one employee holding the keys to the kingdom so to speak.

Product Usage

every employee in the hospital uses Healthstream, it is the source of mandatory yearly training.
3 - You need to be a wizard, I do not have one employee that can produce a decent report
  • Education
  • Mandatory requirements
  • Transcripts
  • None
  • For our organization we need a much different product or different ways of adding the learning materials.