Great for startups and basic tracking of events
April 24, 2021

Great for startups and basic tracking of events

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Heap

Application metrics to validate problems and solutions.
  • Defining events
  • Creating reports
  • Creating dashboards
  • Data visualization is limited
  • Associating or chaining events together is difficult
  • Moving, organizing, and categorizing reports is strange
  • Validating problems and solutions
It is really easy to define events.
Reports can be a bit slow.
I was not involved in the company decision. Tableau is a more complex product.

Do you think Heap delivers good value for the price?

Not sure

Are you happy with Heap's feature set?

Yes

Did Heap live up to sales and marketing promises?

Yes

Did implementation of Heap go as expected?

Yes

Would you buy Heap again?

Yes

Good for small startup environment, but may not scale with large organizations.